Customer Relations Center
We have a contact center with 150 dedicated positions, open 24/7.
The key to success lies in optimal customer service management. It's essential for acquiring new customers, building loyalty and securing existing ones.
Our professionals handle both inbound and outbound calls
- Orders and information
- Database qualification and enrichment
- Telephone reminder
- Customer satisfaction surveys and polls
- Market research and competitive intelligence
- Loyalty campaign management
- Appointment setting and telesales
- Marketing campaign support
- Technical support
- After-sales service
- Sales department
- Customer prospecting
- Personal assistance
- Telephone hotline
- Recovery
- Database qualification and enrichment